Last Updated: 18.11.25
Welcome to the official website of RRR Jewellers LLP, Vizianagaram (“we”, “our”, “us”).
By accessing or using our website, services, or purchasing from us, you agree to the following Terms & Conditions.
Please read them carefully before continuing.
1. General
These Terms apply to all users of our website and customers interacting with RRR Jewellers LLP in-store or online.
By using our services, you agree to comply with these Terms and all applicable laws.
We may update these Terms at any time. Updates will be posted on this page with a revised date.
2. Products & Services
We deal in gold, silver, diamond jewellery, hallmark jewellery, gemstones, and related accessories.
Product images on the website are for reference and may vary slightly due to lighting or screen resolution.
Prices and availability may change without prior notice.
3. Pricing & Payments
All prices listed are in Indian Rupees (INR).
Prices may fluctuate based on gold rate, market conditions, or availability.
We accept payments via:
UPI
Debit/Credit Cards
Bank Transfers
Cash (in-store)
Payment must be completed before dispatch or delivery.
We do not store your payment card details; online transactions are processed through secure third-party gateways.
4. Orders & Booking
Placing an order or booking a product indicates your intent to purchase.
Custom or made-to-order jewellery requires advance payment.
For online enquiries, confirmation will be shared by our team via WhatsApp, SMS, or email.
5. Returns, Exchanges & Refunds
Our Refund/Exchange Policy follows industry standards:
Jewellery once sold may be eligible for exchange based on store policy and product condition.
Custom-made, specially ordered, or engraved items are non-returnable.
Refunds (if applicable) will be processed only as per our internal approval and documentation.
Any dispute regarding returns must be raised within 48 hours of purchase or delivery.
(If you want, I can create a full Refund/Return Policy as a separate page.)
6. Shipping & Delivery
Delivery timelines depend on product availability and courier partners.
We are not responsible for delays caused by logistics partners or unforeseen conditions.
Risk of loss passes to you once the order is handed to the courier.
7. Warranty & Authenticity
All our gold jewellery is BIS Hallmarked wherever applicable.
Diamonds and other stones come with authenticity certifications (where mentioned).
Any warranty on stones or polishing will be mentioned on the invoice.
8. Customer Responsibilities
By using our website or services, you agree:
To provide accurate information for orders and communication.
Not to misuse or attempt to harm our website, including hacking, unauthorized access, etc.
Not to engage in fraudulent activities.
9. Intellectual Property Rights
All content, images, logos, product descriptions, and website material belong to RRR Jewellers LLP.
You may not copy, reproduce, distribute, or use our content without written permission.
10. Limitation of Liability
RRR Jewellers LLP is not liable for:
Any indirect, incidental, or consequential damages
Loss due to misuse of products
Website downtime, technical errors, or data breaches beyond our control
Your use of our services is at your own risk.
11. Third-Party Links
Our website may contain links to external websites or payment partners.
We are not responsible for the content, accuracy, or privacy practices of third-party sites.
12. Dispute Resolution
Any dispute arising out of purchases or website usage will be handled under Indian Laws.
Jurisdiction will lie exclusively with the Vizianagaram courts, Andhra Pradesh.